40th Anniversary and CDX Day
September 9, 2021, in Bern and Bensheim
In compliance with the current Covid-19 regulations, we were pleased to celebrate our anniversary event with you. We celebrated 40 years of Bucher + Suter! We would like to thank those who have been with us for a long or short time and who have written success stories with us.
Keynotes in German
Interview with Ruedi Noser (Owner Noser Group), about the gaps of digitalization in 2021
Customer satisfaction survey, our answer with Jens Traupel, Bucher + Suter
Workforce management from the Private Cloud with Steffen Traverso, AOK Nordost and Bettina Wehrli, Bucher + Suter
40 years Bucher + Suter, a review with entertainment potential. Dani Suter, Noser Group and Martin Wüthrich, Bucher + Suter
Voice bots soon possible in your service center? With Thijs Waanders, Cognigy
WFM, QM Calabrio with Andreas Marx and Joep Gerris, Calabrio
UC and CCE from the b+s Private Cloud (ISO, DSGVO, SGB) with Thorsten Schneider, Bucher + Suter
Keeping track of digital channels thanks to IMImobile with Thorsten Schneider, Bucher + Suter
The New Webex Contact Center with Thorsten Schneider, Bucher + Suter