September 5, 2024 | 12:00 pm – 5:30 pm
Cisco Offices, Wallisellen
Bucher + Suter’s customers, contact center consultants and experts
Agenda
We look back on a successful day with the leading contact center experts from Cisco, Salesforce, Cognigy, and Bucher + Suter. Together, we gained inspiring insights and held numerous individual sessions on specific concerns and projects. Engaging keynote presentations covered the hottest topics in the industry, including:
- Modern, secure hybrid working
- More service power with seamless best-of-breed solutions
- Cases and roadmaps for the voice AI automation world
- Technology for happier agents
Highlights
→ Expert knowledge up close
Our participants had the opportunity to engage with leading experts and gain valuable insights for their own use cases.
→ Best and bad practices in focus
We explored which key components have proven successful in relevant customer projects and which pitfalls should be avoided to maximize customer retention while reducing operational costs.
→ Networking at eye level
The CDX Days brought together carefully selected participants who, like you, are committed to making an impact in their industry.
We thank all participants and look forward to future events full of innovation and exchange!
