Blog, news & events

Walking the Talk: Our Customer Service philosophy

Good customer service is good business It may sound great on paper, but business leaders know how empty this adage is without action to back it up Yes, they…

Events June 8 – 12, 2025

Bucher + Suter is setting sail for Cisco Live in San Diego 2025 – join us on the journey!

June 8 – 12, 2025 San Diego Convention Center, San Diego, CA Booth #1918 Cisco Live is the event where the best and brightest minds in the Cisco…

Blog March 20, 2025

Now Listed: EU – US Data Privacy Framework (DPF)

Bucher + Suter now has an official listing on the EU-US Data Privacy Framework (DPF) program You may be familiar with DPF, especially if your products and…

News March 17 – 20, 2025

Enterprise Connect 2025

We hope you enjoyed Enterprise Connect 2025 See you in Vegas for EC26! Your Contact Center Partner for Every Peak, Every Summit, Every Step Join Bucher +…

Blog February 28, 2025

What Does Agentic AI Mean for Contact Centers?

Agentic AI may be the most promising means for scalable process automation in history – certainly in the history of the contact center In its Executive…

Blog February 12, 2025

Short-Term Fling vs. Long-Term Thing: How to Spot a Reliable Tech Partner

The original version of this article was posted to LinkedIn on February 12, 2025 and is available here Are your prospective tech vendors, and the partners who…