June 8 – 12, 2025
San Diego Convention Center, San Diego, CA
Booth #1918
Cisco Live is the event where the best and brightest minds in the Cisco ecosystem come together to network, learn, and experience the latest in Cisco’s groundbreaking technology.
At Cisco Live, participants have the opportunity to:
- talk through their challenges with experts, learn through hands-on workshops, and connect with their peers from a wide range of backgrounds.
- explore the latest products, technologies, and services in AI, security, networking, and most importantly to us – collaboration and contact center.
- hear Cisco’s executive leadership, along with other industry leaders, partners, and Cisco experts, share their vision of the future.
It’s the perfect opportunity to gain fresh insights, connect with top industry leaders, and embrace the future of enterprise technology!
Bucher + Suter is, once again, proud to sponsor Cisco Live.
Let’s take a closer look at what’s beneath the surface of our booth.
Anchoring to a secure and reliable contact center
With Webex Contact Center, we provide a secure and reliable customer communication platform, ensuring our customers never feel lost at sea. At Bucher + Suter, we:
- eliminate poor communication practices that lead to delayed responses, accuracy mistakes, and unhappy customers.
- ensure secure, compliant communication between businesses and their customers.
- support data-driven insights for smarter decision-making and more efficient responses.
- provide intelligent AI solutions that help our customers consistently exceed expectations.
- make sure that our customers’ cloud communication runs smoothly.
The octopus that connects organizations to their customers
Represented by the tentacles of our intelligent octopus, b+s Connects ensures that when customers reach out on the channel of their choice, they’re routed to the right agent at the right time. That agent is served the information they need right within the CRM or ticketing tool they use every day, enabling them to deliver fast, personalized, and effective service.
The seamless contact center integration of Salesforce, Microsoft Dynamics, ServiceNow, and more, with b+s Connects, empowers agents with the context they need to better serve their customers. Through intelligent routing and deep CRM integration, interactions are handled faster, operational efficiency improves, and happier customers are ensured.
Deep-dive into intelligent insights
Picture a submarine navigating the ocean floor, illuminating what was once hidden. With b+s CCBI and real-time CRM reporting, supervisors and managers have real-time visibility into the insights they need to make data-driven operational decisions. With those insights, contact centers run more efficiently and are empowered to provide better service.
With real-time and historical data, contact center leaders can make immediate or long-term decisions that improve operational efficiency without sacrificing the customer experience. AI-powered CRM insights and reporting help the company shine light on current problems, predict customer issues, personalize service, and improve support strategies. Our deep-diving reporting and analytics submarine supports smoother service and, ultimately, happier customers.
Visit us at Cisco Live 2025!
Don’t miss your chance to dive into the next wave of contact center innovation!
Bucher + Suter, a leading Cisco partner, specializes in collaboration, omnichannel contact centers, conversational AI, and world-class CRM integrations for Cisco platforms, including Webex. With decades of experience in cloud-based and intelligent contact center technology, we help businesses level up their customer service.
Meet us at Cisco Live 2025 in San Diego at Booth #1918. Chat with our experts and get a hands-on look at our products, solutions, and features. We can’t wait to see you there!
