The Customer Digital Experience Day 2025 is an exclusive event for contact center and customer experience professionals focused on digital customer experience and its optimization. This event provides an excellent opportunity to dive deep into the latest trends, technologies and strategies that are transforming the digital customer experience.
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January 23, 2025 1pm – 6:30pm
Location: Bucher + Suter Office, Stubenwald-Allee 19 D-64625 Bensheim
Invited: Customers, contact center consultants and experts
Sign up now!Agenda
- Artificial intelligence and machine learning: Learn how AI is revolutionizing customer service and enabling personalized experiences.
- Digital transformation: Discover how leading companies are implementing their digital strategies and succeeding.
- Customer Journey Management: Optimizing the entire customer journey through innovative tools and approaches.
- Data management and analysis: Using data to predict customer needs and personalize offers.
Why you should take part in this event
→ Get exclusive insights
Learn first-hand how leading companies are using innovative technologies and strategies to take the digital customer experience to the next level.
→ Improve your strategies
Use practice-oriented workshops and keynotes to develop concrete approaches that you can implement directly in your company.
→ Expand your network
Meet experts and like-minded people, exchange ideas and make valuable contacts that will take your company forward.
Takeaways
- New ideas and approaches: You will receive fresh inspiration and practical tips to optimize your digital customer strategy.
- Targeted solutions: Work with experts to develop individual solutions tailored to your specific challenges.
