Environment
Are you looking for a new professional challenge? Bucher + Suter’s 160 employees have been the cornerstone of our success for over four decades. We are the largest Cisco Contact Center Partner in Europe and a melting pot of innovative minds, where every employee plays a vital role in our story. If you’re passionate about a career that both challenges and enriches you, your quest concludes here. Become a pivotal part of our legacy and help us redefine the future of customer service excellence!
Bucher + Suter provides our customers with Webex Contact Center and cloud telephony, which are rolled out in projects. As a PMO, you’ll play a crucial role in ensuring these projects are effectively managed and aligned with the organization’s strategic objectives.
Main Tasks
- Project administration: Schedule meetings, create protocols, and develop presentations.
- Project support: Manage resources, stakeholders, and partners; provide training and mentoring; and efficiently use tools and templates.
- Portfolio management: Manage risks, track project performance, and monitor project budgets and costs.
- Communication and reporting: Handle changes, report on project status and finances, develop and maintain documentation, and deliver clear and engaging presentations on project status and key information.
- Governance and standards: Develop quality standards, ensure project compliance and auditing, and ensure project goals meet quality standards.
- Continuous Learning: Record lessons learned, improve processes, and analyze project data to make informed decisions.
Your Profile
- Initial experience in project management or PMO.
- You communicate with team members, stakeholders, and management effectively.
- High level of organizational skills, strategic thinking, problem-solving, and interpersonal abilities.
- Excellent command of German (native or at least C1 level) and good English skills.
What We Offer
- A stimulating work environment where you’ll encounter diverse challenges.
- Cutting-edge workplace in tune with the digital era.
- Opportunities for career advancement through training, certifications, and technical courses.
- Competitive salary with great benefits and perks.
- Employee events, both locally and internationally.
- Two paid Volunteer Time Off (VTO) days annually for charitable activities.
- A warm, friendly, and flexible work culture.