Wednesday, November 20, 2024
Javits Center, New York City and Salesforce+
9:00 a.m. – 5:00 p.m. ET
We’re excited that we were part of Salesforce’s Agentforce World Tour in the financial capital of the world, New York, on November 20, where we were showcasing our solutions that help businesses elevate customer engagement and improve contact center operations. At out booth we showed how our contact center solutions can elevate your customer engagement and take your service to the next level. We were showcasing demos for the healthcare and financial services sectors, but other demos of our industry-agnostic solutions were available on demand.
Highlights of the Agentforce World Tour in New York
At World Tour New York, attendees had the unique opportunity to dive into the latest trends, tools, and strategies shaping customer engagement. The event showcased how Salesforce and its partners, like Bucher + Suter, are driving innovation to deliver more efficient and personalized care. From expert-led sessions to product demos and invaluable networking opportunities, World Tour NYC brought together the brightest minds in the Salesforce ecosystem to inspire the future of customer service and collaboration.
Discover Agentforce
And this year, if you weren’t already aware, Salesforce is focusing heavily on its latest cross-platform AI solution: Agentforce. When released in its entirety, Agentforce has the potential to shift how businesses using Salesforce use AI to generate better customer and employee experiences. Check out our Agentforce blog for a quick rundown of what we know so far.
Bucher + Suter: Your Cisco and Webex Contact Center experts
Bucher + Suter specializes in helping companies enhance their contact center operations by integrating Salesforce with Cisco’s contact center solutions. Our products, like our integration solution, b+s Connects for Service Cloud Voice, and our complete contact center suite, built exclusively for Salesforce; b+s Elevate, are designed to streamline customer interactions, boost agent productivity, and deliver superior customer experiences.
What we offered at our booth:
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Live demos of our integration solutions.
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Connversations with our team about how we can help your business grow.
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Our latest innovations and future plans.
Your visit made a difference!
For every visitor at our booth, we donated $10 in your name to the Food Bank For New York City. Dedicated to fighting hunger, they provide millions of meals and essential support to communities across all five boroughs. Thank you to everyone who visited us! We appreciate everyone who stopped by, explored our solutions, and shared their insights. Your engagement made the event truly memorable, and we look forward to continuing the conversation!
